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Terms Of Sale Contract:
By purchasing products from this website you are agreeing that you have
read, understand and agree with this terms of sale contract. |
Payment
Options:
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| We accept Visa, MasterCard, American
Express, Paypal, Personal checks, Business check, Money orders and
Cash. Purchase orders accepted with approval. |
Paypal payments: If you choose to use
Paypal then please make sure that you have a confirmed shipping
address. If you shipping address is not confirmed then your payment
will be refunded. |
All orders paid for with a
check or money order will be held for ten days or until the payment
shows as cleared in our bank account.
CHARGE BACKS, BAD CHECKS, OR ANY TYPE OF FRAUD WILL BE PROSECUTED.
NO QUESTION ABOUT IT.
By purchasing any product that we sell you are agreeing to settle all legal
disputes in Dallas county. |
| Return
Policy:
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|
| All
products are special order by the person ordering, and are NOT subject to
cancellations. Due to the nature of our products, some items may be used
once, and no longer needed. For this reason, ALL SALES ARE FINAL,
unless defective. Exchanges
or upgrades are acceptable and must be authorized in advance by
SPYSHOP2000.COM.
|
Any return must be authorized
by a representative of SPYSHOP2000. A RMA number must be issued before a
return will be accepted. Under no circumstances will returns be accepted
otherwise. Do
not send a product back until you have authorization. If you do the
package will be rejected (return to sender). Returns: 888-724-1641 |
|
No returns will be authorized
after three (3) business days of receipt, unless defective. All packages
are shipped with traceable delivery. No
return on software. You may be able to obtain a replacement copy. Products
that contain both hardware and software are treated as a software product.
|
No
discontinued item or items purchased at a discount may be returned unless
defective. Authorized returns are subject to a 25% restocking fee, at
our discretion.
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| Warranty:
|
Shipping:
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| We guarantee all
SPYSHOP2000.COM products to
be free of defects in workmanship and materials for 60 days after sale
date. We will replace or repair, at our option, providing there is no
evidence of customer misuse or alteration. Any alteration to the product
voids all warranty. |
The customer is responsible for all
shipping charges. Shipping charges are not refundable for any
reason. |
| Defective
Equipment Exchange:
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|
| 90% of all equipment sent
back turns out not to be defective. Please make sure that the item
is actually defective before returning. This will save you money
considering that you are responsible for all shipping charges. You
have two options on getting your defective equipment replaced. |
| The NO DOWN TIME option
requires you to purchase the replacement item. This allows you to
receive the replacement before sending back the equipment that
you are returning. That's why we call it the NO DOWN TIME option.
Once we have received the defective equipment we will refund your
purchase. We learned a long time ago that without an incentive
people tend to forget to send back the defective items. If an item
that is sent back turns out not to be defective then there will be a
25% restocking fee on the returned item. |
| The STANDARD exchange
option requires you to send in the defective item before receiving
the replacement. Once we have received the defective item it will be
tested. Items that are returned that are not defective will be held
until return shipping to get it back to you has been paid.
SpyShop2000 will pay for the shipping to get the item back to you if
the item is actually defective. |
